Hi， Jatagious sorry for the trouble. but pls check my explain as below : 1. We send you the goods on time, but you give us one stars. 2. Before send you the polos, we had send you pictures to confirm. then we send to you. but you say the polo is not the correct one you need. 3. if our polo have quality problem, we can help to return. 4. if you can help to return the polo, we can also agree with the return. Have a nice day ! KNT team